Essentially, all the advice you can find in our Cashback Guide does also apply for using the browser extension. This includes clearing cookies and cache at the start of your browser session, reading the shop’s individual cashback T&Cs, accepting cookies after being re-directed to the shop, and more.
The main difference: While clicking just one button to “activate” cashback surely is very convenient, it may lead to you “neglecting” the individual cashback terms and conditions, which might prevent a cashback allocation for the respective shop.
As of now, you are able to find the shop’s individual T&Cs by selecting the browser extension icon after activating your cashback (= by opening the browser extension).
We are currently working on improving the visibility of T&Cs, cashback rates and other important aspects within our browser extension in order to enhance your cashback experience.
All in all: “Activating” cashback through the browser extension does not guarantee a cashback allocation – you will still need to ensure that your order meets the T&Cs and that the order process aligns with important advice described in our Cashback Guide.
- You’ve already placed an order but didn’t receive any cashback? Send us a transaction request regarding “missing cashback”!
- Haven’t seen our Cashback Guide so far? Go through it here.
- Still having issues with untracked orders? Find more advanced tips and advice here.